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When someone we care about dies, whether the death is expected or unexpected; we find ourselves unprepared for what steps need to be taken. Following are some guidelines you might wish to follow when a loved one dies. First of all, when someone dies, regardless of the time or place, call us at 1-712-276-7319. We have someone available 24 hours a day to answer all calls. We will help answer any questions you may have and give advice on what steps need to be taken. At this time, we will need to get some information from you, such as: The name of the deceased, the place of death, your name and relationship to the deceased, and a phone number where you can be reached. We will set up an appointment time with you that is convenient for you and family members to either come to the funeral home or have us come to your home to discuss the funeral arrangements. What To Do In The Event of Death Death at Home: When someone dies at home and was NOT a Hospice patient, You must notify the local Fire Department and Police Department. The Fire Department and Police Departments have to be called in order to make out a report for the Medical Examiner or Coroner. Death Of A Person On Hospice: When a person dies at home and is a Hospice Patient, the family may call us and the Hospice Nurse, or wait for the Hospice Nurse to arrive and then call us. The Hospice Nurse needs to pronounce the person. The Police and Fire Departments do not need to be notified. Death In A Hospital: When someone dies in the emergency Room or was a patient in the hospital, it is wise to call us. Some healthcare facilities will call on behalf of the family but many times it is the responsibility of the family to notify us. Death In A Nursing Home: Call us and we will make arrangements with the Nursing Home to transport the deceased to the funeral home. If you are not at the nursing home at the time of death, leave instructions with the Nursing Home to call us in the event of death. Death Out Of State: When a person dies away from home, call us first and we will make the arrangements to have your loved one transported home for the funeral services. It is easier and much quicker for you doing it this way rather than contacting a funeral home in that state. Only one call to us is needed. We will handle all the details of transportation. |
